1. Services

Heartland Mechanical Contractors, LLC provides professional HVAC and plumbing services to residential and light commercial customers throughout Southern Illinois. All services are subject to availability and must be scheduled in accordance with our booking process as outlined on our website.

2. Bookings & Payments

Service appointments may require a deposit or payment arrangement at the time of booking. By completing your booking, you confirm your intent to schedule and attend your service appointment. Payments are processed securely through our third-party payment processor. Financing options are available through our lending partners for qualifying customers.

3. Cancellations & Rescheduling

If you need to cancel or reschedule your appointment, please contact us as soon as possible so we can accommodate other customers in need of service. Cancellation and rescheduling policies may vary and will be communicated to you at the time of booking. We reserve the right to retain deposits for late cancellations.

4. SMS Messaging & Communications Consent

By providing your phone number through any form on our website, you consent to receive SMS text messages from Heartland Mechanical Contractors, LLC. These messages may include appointment confirmations, service reminders, estimates, and other service-related updates.

Message frequency will vary based on your interactions with us. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us directly through our website.

We do not sell or share your phone number with third parties for marketing purposes.

5. Intellectual Property

All images, content, and materials on this website are the property of Heartland Mechanical Contractors, LLC and are protected by applicable copyright laws. You may not reproduce, distribute, or use any content from this website without prior written permission.

6. Service Estimates & Pricing

Estimates provided through our website, over the phone, or in person are based on the information available at the time of assessment. Final pricing may vary based on actual conditions found on-site. Our technicians will always communicate any changes in scope or cost before proceeding with additional work.

7. Limitation of Liability

Heartland Mechanical Contractors, LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability in any circumstance shall not exceed the amount paid for the service in question.

8. Website Use

You agree to use this website for lawful purposes only. You may not use our website in any way that could damage, disable, or impair the site or interfere with any other party's use of the site.

9. Third-Party Links & Services

Our website may contain links to third-party websites or utilize third-party services for booking, payment processing, and financing. We are not responsible for the content, privacy practices, or terms of any third-party platforms.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of our website following any changes constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms & Conditions, please reach out to us through the Contact Us page on this website.